App Store Connect Support URL

Help Center & Complaints Desk

Welcome to the official support center for Brilliant Sudoku. We are dedicated to providing prompt assistance for technical questions, feedback, and customer complaints.

Submit a Request or Complaint

Every request is logged and reviewed by our engineering and customer support team within 24 to 48 business hours.

๐Ÿ“ฎ Official Developer Contact

BrilliantApps

Official Website: https://brilliantapps.online

Direct Support Email: support@brilliantapps.online

โ“ Frequently Asked Questions (FAQ)

How does Local Wi-Fi Multiplayer work?

Connect both devices (iPhone, iPad, Mac, or Apple TV) to the same local Wi-Fi network. One player taps Create Game (Co-op or Duel) and the other goes to the Join tab. Devices discover each other automatically with no account or sign-up required!

How do I play Party Mode?

Party Mode allows 2 to 4 players to play on a single screen without needing extra devices or an internet connection. Enter the player names, choose a difficulty level, and take turns placing numbers.

How is game progress saved?

All scores, best times, and game settings are stored securely on your local device and included in your standard encrypted iCloud device backups.

How does ยซ Check the grid ยป work?

It performs an unobtrusive check on your current entries, highlighting any conflicts without revealing the puzzle answers.

App Store Refunds:

Per Apple App Store guidelines, refund requests for purchases are handled directly through Apple's official portal at reportaproblem.apple.com.